welcome to my store

Our Simple Returns Process

Not the right fit? No worries! Here's how we make things right.

🕒

Return Window

You have 30 days after receiving your order to request a return.

⏰

Order Cancellation

You can cancel your order within 12 hours of placing it for a full refund, no questions asked.

✅

What's Eligible?

We accept returns on non-sale items if they are:

  • Unworn, unwashed, and unused.
  • With original tags still attached.
  • Accompanied by a proof of purchase.
📧

How to Request a Return

Email us at [email protected] with:

  • Your full name & order number.
  • A brief description of the issue.
  • Photos (if damaged or incorrect).
  • If you prefer a refund or replacement.
📦

Return Instructions

After your return is approved:

1. Prepare the package: Include a copy of your purchase confirmation.

2. Ship it back to:

990 Virbel Ln, Reno, Nevada 89502, United States

3. Email us the tracking number: So we can monitor the shipment.

4. Get confirmation: We'll email you once we've received and inspected the item.

🚚

Return Shipping Costs

For defective or incorrect items: We've got you covered. Return shipping is free.

Return Cost: $0.00

For other reasons (e.g., change of mind): You may be responsible for the return shipping fee.

💸

Getting Your Refund

Once we receive and inspect your return, we'll process your refund. Please allow about 10 business days for it to be completed.

👍

Restocking Fee

✅ No restocking fee will be charged in any case.

⚠️

Important Notes

Damaged Items: If your order arrives damaged, please contact us immediately with photos of the item, size tag, and shipping label to speed up the process.

Ordering Errors: We cannot accept responsibility for errors made during ordering (e.g., typos, wrong selections). Please review your order carefully before purchasing.

💬

Need Assistance?

If you have any questions or need assistance, feel free to reach out to our support team. We’re here to help!

  • Email: [email protected]
  • Phone: +1 (775) 502-7672
  • Address: 990 Virbel Ln, Reno, Nevada 89502, United States
  • Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)
close