Our Simple Returns Process
Not the right fit? No worries! Here's how we make things right.
Return Window
You have 30 days after receiving your order to request a return.
Order Cancellation
You can cancel your order within 12 hours of placing it for a full refund, no questions asked.
What's Eligible?
We accept returns on non-sale items if they are:
- Unworn, unwashed, and unused.
- With original tags still attached.
- Accompanied by a proof of purchase.
How to Request a Return
Email us at [email protected] with:
- Your full name & order number.
- A brief description of the issue.
- Photos (if damaged or incorrect).
- If you prefer a refund or replacement.
Return Instructions
After your return is approved:
1. Prepare the package: Include a copy of your purchase confirmation.
2. Ship it back to:
990 Virbel Ln, Reno, Nevada 89502, United States
3. Email us the tracking number: So we can monitor the shipment.
4. Get confirmation: We'll email you once we've received and inspected the item.
Return Shipping Costs
For defective or incorrect items: We've got you covered. Return shipping is free.
Return Cost: $0.00
For other reasons (e.g., change of mind): You may be responsible for the return shipping fee.
Getting Your Refund
Once we receive and inspect your return, we'll process your refund. Please allow about 10 business days for it to be completed.
Restocking Fee
✅ No restocking fee will be charged in any case.
Important Notes
Damaged Items: If your order arrives damaged, please contact us immediately with photos of the item, size tag, and shipping label to speed up the process.
Ordering Errors: We cannot accept responsibility for errors made during ordering (e.g., typos, wrong selections). Please review your order carefully before purchasing.
Need Assistance?
If you have any questions or need assistance, feel free to reach out to our support team. We’re here to help!
- Email: [email protected]
- Phone: +1 (775) 502-7672
- Address: 990 Virbel Ln, Reno, Nevada 89502, United States
- Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)