Change or Cancel Your Order
Changed your mind? No worries. Here’s how we handle changes and cancellations.
We process orders quickly to get them to you as soon as possible. If you need to make a change, please act fast and follow the guidelines below.
Our Grace Period
We offer a 12-hour window after your purchase to make changes or cancel your order, free of charge.
How to Request a Change
Simply send an email to [email protected] or use our Contact Us page within the 12-hour timeframe.
Double-Check Your Address
Please review your shipping info carefully. We can't update addresses once an order enters production, and any reshipping fees will be your responsibility.
After the Grace Period
Once the 12-hour window has passed, your order will have entered the production phase and we can no longer guarantee changes or cancellations. If the order has already shipped, you will need to follow our standard return process.
Contact Us
If you have any questions or need immediate assistance with your order, please reach out. We're here to help!
- Email: [email protected]
- Phone: +1 (775) 502-7672
- Address: 990 Virbel Ln, Reno, Nevada 89502, United States
- Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)